General Information for Single Family Residents

Weekly Pick Up Service The same day, every week:
Recology Del Norte is proud to offer a weekly collection service based on three different carts, picked up on the same day, every week. Single-stream Recycling at no additional charge and an optional Brush Collection program has been added to our Single family Trash customers. For every Trash cart size that the customer signs up for that customer will receive the same size Recycle cart.

Opening a new account:
You are required to visit our office. Please bring a valid ID card to set up or change your account. Call our office to learn more about our service.

Closing your account:
Contact us either by phone, email or visit us at our office. You are responsible for any service rendered until your account is closed.

Recycle Collection:
You can conveniently place all your recyclables into one wheeled blue cart. With single-stream recycling, you can place your newspaper, junk mail, magazines, office paper, paperboard and cardboard with your plastic, Styrofoam, aluminum, and glass containers.

Brush Collection:
With Recology's optional Brush Collection program, you can put yard trimmings such as leaves, brush and grass, into the green brush cart. Your brush will be composted or used for fuel instead of thrown away.

Trash Collection:
All items that cannot be placed in the recycle or brush collection carts go into the Trash cart. Remember, everything that you place in the Trash goes directly into the landfill.

Each spring Recology will be accepting items for the Spring Clean Up collection. Each residential customer may place up to 1.5 cubic yards of extra Brush items during the May Spring Clean Up week. This is in addition to the Brush Collection service. All Multi-Family residential facilities will also be eligible to put out Brush items for spring clean up based on the size of their service. Each Multi-Family residential manager will need to contact our office to schedule the location of the pick up, one full week prior to the Spring Clean Up week. Recology will be advertising the Spring Clean Up in advance so that all Residential and Multi-Family customers will be able to take advantage of this free service.

The same day, every week!
New collection services provided by Recology will utilize fully automated collection vehicles that operate a mechanical arm to lift the carts, making service faster and more efficient. To help us better serve you, we ask that you follow these guidelines.

Place carts curbside in the street for service by 6 am on your weekly service day, with the wheels against the curb and the arrows on the lid pointed toward the street. Space your carts approximately 3 feet apart. Make sure the lids of your carts are closed and your cart is not over full, to prevent material from falling out as it is serviced. If you live on a street without a curb, place the carts on the roadside, 3 feet apart, and facing toward the street. Please do not bungee or tie your lids closed. Doing so will prevent your cart from being serviced.

Recology Del Norte is excited to provide a better way of providing your Recycle, and Trash services. We have also added an optional Brush Collection service to help you manage your yard trimmings. Our program has been designed to make things easier for you and healthier for everyone's environment. We hope they encourage you to Reduce, Reuse and Recycle!

And Remember: all three carts are picked up on the same day, every week! All holiday collection will be scheduled one day later then your normal collection day when the holiday falls on a week day. Please see our holiday schedule for more information.

If you have any questions about cart delivery, please contact us.

You can also visit Recycle Del Norte for general recycling and waste reduction information.

• Proper Cart Set Out*
  Recology Del Norte would like to remind you how to properly set your carts out for service.

* You will need the free Adobe Acrobat Reader to view these files.