General Information for Commercial Customers

Weekly Pick Up Service The same day, every week:
Recology Del Norte is proud to offer a weekly collection service based on three different Cart and Bin services, picked up on the same day, every week.

Opening a new account:
You are required to visit our office. Please bring a valid ID card to set up or change your account. Call our office to learn more about our service.

Closing your account:
Contact us either by phone, email or visit us at our office. You are responsible for any service rendered until your account is closed.

Recycle Collection:
An optional Recycle collection service is offered to help you and save money on your trash collection service. With single-stream recycling, you can place your newspaper, junk mail, magazines, office paper, paperboard and cardboard with your plastic, Styrofoam, aluminum and glass containers.

Brush Collection:
An optional brush collection service if offered to help you recycle; Branches and Brush (6" diameter x 30" long), Flowers and floral trimmings, Grass, Leaves, and Tree trimmings into a green brush cart or bin. Call our office for pricing. Your brush will be composted or used for fuel instead of thrown away.

Trash Collection:
All Items that cannot be placed in the recycle or brush collection cart or bin go into the trash. Remember, everything that you place in the trash goes directly into the landfill.

If you are interested in subscribing to recycling and/or brush collection service, or have questions about your existing service, please contact us.

With Commercial service you have the option to have cart or bin service.
Please contact our office so we can help you set up your individual Trash service needs.

New collection services provided by Recology will utilize fully automated collection vehicles that operate a mechanical arm to lift the carts, making service faster and more efficient. To help us better serve you, we ask that you follow these guidelines.

Place carts curbside in the street for service by 6 am on your weekly service day, with the wheels against the curb and the arrows on the lid pointed toward the street. Space your carts approximately 3 feet apart. Make sure the lids of your carts are closed and your cart is not over full, to prevent material from falling out as it is serviced. If you live on a street without a curb, place the carts on the roadside, 3 feet apart, and facing toward the street. Please do not bungee or tie your lids closed. Doing so will prevent your cart from being serviced.

Recology Del Norte is excited to provide a better way of providing your Recycle, and Trash services. We have also added an optional Brush Collection service to help you manage your yard trimmings. Our program has been designed to make things easier for you and healthier for everyone's environment. We hope they encourage you to Reduce, Reuse and Recycle!

And Remember: all three carts are picked up on the same day, every week! All holiday collection will be scheduled one day later then your normal collection day when the holiday falls on a week day. Please see our holiday schedule for more information.

If you have any questions about cart delivery, please contact us.

You can also visit Recycle Del Norte for general recycling and waste reduction information.

• Proper Cart Set Out*
  Recology Del Norte would like to remind you how to properly set your carts out for service.

* You will need the free Adobe Acrobat Reader to view these files.

Metal Bins:
Continue to use your existing metal bins. Beginning July 2011, Recology Del Norte will re-label them to reflect our new trash, recycling, and brush collection services. You don't need to do anything; it will happen automatically.

Technical Assistance:
Have you gone through your trash lately? By recycling, you can significantly reduce your amount of trash and could downsize your trash container or service - and the cost. We will provide on-site technical assistance to help you determine the most cost effective trash collection, recycle and brush Collection programs available to meet your specific needs.

Commercial bins are available in a variety of sizes. The most common sized bins are listed below.* However, larger bins including 10, 20, 30 and 40 cubic yards are also available. Contact us for more information.